Introduction

Description of the Service

Free Trial and Early Access

Plans and Subscriptions

• The Service is offered under different subscription plans or tiers (for example, a Basic plan, Premium plan, etc.), each with its own features and pricing. Details of current plans and prices will be provided on our website and/or during the sign-up process.
• During the Free Trial, you may be asked to select a plan that will apply after the trial period. Regardless of which plan you choose, no charges will be applied until the Free Trial period has ended.
• You have the flexibility to change your subscription plan at any time, typically through your account settings or by contacting our customer support.
  • If you upgrade to a higher-tier plan (with more features or a higher usage limit), the change may take effect immediately or at the start of the next billing cycle, depending on our policy. We will inform you how billing is handled in such cases. Prorated charges may apply if the upgrade occurs mid-cycle.
  • If you downgrade to a lower plan, the change usually takes effect from the start of your next billing period. You will retain access to your current higher-tier features until the paid period ends, after which the new plan and pricing will apply.
• If you do not select a subscription plan by the end of your Free Trial, your account may be suspended or limited until you make a choice. A brief grace period may be offered, but full access will typically require an active paid subscription after the trial.
• All subscription plans renew automatically on a recurring basis (e.g., monthly or annually, depending on your chosen billing cycle). Subscription fees (after any Free Trial) will be billed in advance of each cycle.
• We reserve the right to introduce new plans, or modify or discontinue existing plans. If we make changes to the pricing or core features of your plan, we will provide advance notice. Any price increase or significant change will take effect only after the required notice period (if applicable) and at the start of your next billing cycle, in accordance with applicable laws.

User Data and Privacy

• We are committed to protecting your privacy. All personal data you provide to us is processed in Finland only, in compliance with applicable data protection laws, including the EU General Data Protection Regulation (GDPR).
• In practice, this means your personal data is stored on servers located in Finland (and possibly in other EU locations for backup or redundancy) under Finnish jurisdiction, and we apply strict security measures to safeguard it.
• We will not share your personal data with any third-party companies except as necessary to operate the Service and fulfill its functions. In particular, we do not disclose or sell user data to external parties for marketing or other purposes. The only exceptions, where data may be shared, are essential service providers integral to the Service’s operation, as listed here:
  • nShift:This is a logistics/shipping service provider integrated with our platform. If the Service involves shipping or delivery of goods/information, certain data (for example, your name and delivery address, order details) may be shared with nShift to facilitate shipment and tracking. We will only share data that is necessary for the shipping service.
  • Stripe:This is a payment processing provider we use for handling subscription payments. If you enter payment information (such as credit card details), that information is transmitted directly to Stripe in order to process your subscription fees securely. Stripe will process your payment data in accordance with strict security standards and its own privacy policy. We do not store your full payment card details on our own servers; they are handled by Stripe.
• Aside from the above, we will not share your personal data with other third parties without your consent. Both nShift and Stripe are reputable third-party processors, and we have agreements in place with them to ensure your data is handled safely and lawfully. We ensure any third-party data processing is compliant with GDPR and Finnish data protection requirements.
• We will never sell your personal information to third parties. Your data will be used only for providing and improving the Service, and for necessary communications (for example, sending you service-related notices or updates if you have opted in). For more details on data handling, please refer to our Privacy Policy (if we have a separate one) or relevant sections of these Terms. Using our Service also signifies your agreement to our data practices as described here.
• All user data is stored and processed within Finland (and the EU). We will not transfer your personal data outside of the European Economic Area unless it is necessary for service provision and only in accordance with applicable data transfer safeguards (for example, standard contractual clauses or other GDPR-compliant mechanisms, if ever needed).
• We may collect non-personal data or aggregate information (data which does not identify you individually) to analyze usage and improve our Service. For example, we might track overall system usage patterns or performance metrics. Any such aggregate data will contain no personal identifiers and may be shared with partners or used publicly (e.g., in marketing) in an anonymized form.

Third-Party Services and Integrations

The Service integrates with certain third-party services to provide specific functionality. As mentioned, two key integrations are with nShift (for shipping/logistics) and Stripe (for payments). By using features of the Service that rely on these integrations, you acknowledge and agree that we will share such information with these providers as is necessary to carry out the requested service on your behalf (e.g., to ship a package or process a payment).
While we carefully select our integration partners, we are not responsible for the independent services provided by third parties. These third-party services have their own terms and conditions and privacy policies. For instance, if you make payments through our Service, the transaction will be handled by Stripe under Stripe’s service terms; if our Service uses nShift to generate a shipment, that process will be subject to nShift’s terms and carrier network. We encourage you to familiarize yourself with the terms of these third-party services, though in most cases your interaction with them is seamless via our platform.
In the event that a third-party service integrated with our platform fails to perform or causes an issue (for example, a payment doesn’t go through, or a shipment is delayed), we will make reasonable efforts to assist you in resolving the problem. However, ultimate responsibility for the third-party service lies with that third-party provider. (For example, we cannot issue a refund for a payment processor’s fees except as allowed by them, and we cannot guarantee delivery times of shipping carriers, etc.)
Other than the integrations we’ve disclosed (like nShift and Stripe), we will not share your data with additional third parties or enable integrations that share your data without updating our Terms or Privacy Policy and obtaining any necessary consent from you. If in the future we add new core integrations (say, an analytics service or a cloud storage provider), we will inform you and ensure they are held to standards as protective as those we require of ourselves.

User Accounts and Responsibilities

• • Account Registration: To access the Service, you must create a user account. You agree to provide accurate and complete information during registration (such as your name, a valid email address, and any other required details). You are responsible for keeping this information up-to-date. If the Service requires entering payment information at sign-up (for example, to seamlessly continue after the Free Trial), you must provide a valid payment method, but as noted, you won’t be charged until the trial ends.
  • Account Security: You are responsible for maintaining the confidentiality of your account login credentials (username and password). Do not share your password with others. You agree to notify us immediately at [support contact] if you suspect any unauthorized access to or use of your account. We are not liable for any loss or damage arising from your failure to secure your account credentials.
  • Lawful Use: You agree to use the Service only for lawful purposes and in accordance with these Terms. You must not use the Service:
    • For any unlawful, harmful, fraudulent, or malicious activity, or to facilitate or encourage any such activity.
    • To infringe or violate the intellectual property rights, privacy rights, or any other rights of third parties.
    • To transmit any viruses, malware, or other harmful code, or to engage in any activity that could harm or disrupt the Service (such as a denial-of-service attack, or attempting to gain unauthorized access to the Service or its underlying systems).
    • To harvest or collect information about other users without their consent.
  • You are responsible for any content you upload or actions you take while using the Service. Any content that you provide or upload (such as profile information, posts, files, etc.) should be your own or you should have permission to use it. You must not upload content that is illegal, offensive, or violates these Terms or the rights of others. We reserve the right to remove or disable content that violates this rule.
  • User Conduct: You agree to behave respectfully towards other users and our staff. Harassment, hate speech, or other inappropriate conduct on the platform will not be tolerated and can result in suspension or termination of your account.
  • If you violate any of the above rules or any other provision of these Terms, we may take action against your account, including warnings, suspension, or termination of service, as described in the Termination section below.

Early Access and Beta Testing Disclaimer

Users who are given early access to the Service (such as those registering before official launch in the beta testing phase) acknowledge that the Service is in a pre-release state. The Service provided during this beta/early access period is on an “as is” basis without any guarantees of full functionality or performance. Features may be incomplete or subject to change, and you may encounter bugs or errors.
We appreciate any feedback or suggestions from early access users. By providing feedback, you agree that we may freely use, incorporate, or adapt your feedback into our Service without any compensation or obligation to you. Providing feedback is entirely voluntary, and while we value it, we make no guarantee that we will implement any given suggestion.
During the testing phase, we may contact early access users with surveys or bug reports to gather information on issues and user experience. Participation in such feedback requests is optional but helps us improve the Service for everyone.
We reserve the right to modify, limit, or terminate the early access program at any time. For example, we may shut down the Service temporarily to deploy improvements or we may end the beta phase when we launch the full Service. In some cases (though we will try to avoid it), data generated during the beta phase might be reset or wiped as we finalize the platform. We will communicate if any major resets are planned.
All the terms and conditions in this agreement apply to your use of the Service during the early access period as well. However, certain features or sections of these Terms may not fully apply until the Service is fully launched (for instance, billing terms apply once the Service starts charging fees). Early access users must still abide by all usage rules and acknowledge the limitations of a beta service.

Fees and Payments

Cancellation and Termination

• If you violate these Terms or use the Service in a way that is clearly unlawful or harmful, we may suspend your access or terminate your account. In most cases of a breach of these Terms, we will provide you with a warning or notice and an opportunity to correct the issue (if it’s something that can be corrected) before termination.
• However, for serious violations (for example, fraud, abuse, harassment of other users, or actions that threaten the security of the Service or others’ data), we may suspend or terminate your account immediately without notice.
• We may also suspend or terminate the Service if required by law or if continued provision of the Service to you becomes impractical or impossible (for instance, due to extreme technical issues or discontinuation of the service offering).

Intellectual Property Rights

Disclaimers and Limitation of Liability

Governing Law and Jurisdiction

Changes to These Terms

• We may update or revise these Terms from time to time. If we make material changes, we will give you notice by appropriate means, such as by email or by posting a prominent notice within the Service, prior to the change becoming effective. The notice will include a summary of the changes and the date they take effect.
• If you do not agree to the revised Terms, you have the right to stop using the Service and cancel any subscription before the changes apply. If you continue to use the Service after the effective date of the updated Terms, that use constitutes your acceptance of the new Terms.
• The “Last Updated” date at the top of the Terms (or indicated in the document) will indicate when the latest changes were made. We encourage you to review the Terms periodically to stay informed about any updates.

Contact Information

• The Service is provided by Vesko Ltd., a company organized under the laws of Finland. If you have any questions, concerns, or feedback about these Terms or the Service, please contact us:
• Email: info@vesko.fi
• Address: Vesko Ltd. Joensuu, Finland.
• We will do our best to respond to all inquiries in a timely manner. Your feedback and questions are important to us, and we will use them to improve our Service and address any issues.